Small Business Ideas Forum

Small Business Ideas Forum (http://www.smallbusinessbrief.com/forum/index.php)
-   General Small Business Issues (http://www.smallbusinessbrief.com/forum/forumdisplay.php?f=15)
-   -   5 Important Tips For Improving Customer Retention (http://www.smallbusinessbrief.com/forum/showthread.php?t=77219)

AngelBiz 12th April 2017 10:15 PM

5 Important Tips For Improving Customer Retention
 
Most business owners will agree that selling your products or services to repeat customers is a lot easier to do than doing the same thing to potential customers. This is why many companies prefer to focus more on keeping customers rather than attracting new ones—a lot of which will most likely buy only once or twice. If you want your business to have improved customer retention and make your clients stay for the long haul, then you should check out these handy tips.

Read more - http://www.smallbizviewpoints.com/20...mer-retention/

Brooke.Harper 8th May 2017 05:11 AM

Quote:

Originally Posted by AngelBiz (Post 255382)
Most business owners will agree that selling your products or services to repeat customers is a lot easier to do than doing the same thing to potential customers. This is why many companies prefer to focus more on keeping customers rather than attracting new ones—a lot of which will most likely buy only once or twice. If you want your business to have improved customer retention and make your clients stay for the long haul, then you should check out these handy tips.

Read more - http://www.smallbizviewpoints.com/20...mer-retention/

Customer retention doesn't require the upkeep and financial demands of customer acquisition. According to Salesforce, client acquisition costs 7x more than customer retention. This is one of the reasons why it pays to keep customers rather than lose them and acquire new ones.

jamesbush 24th April 2019 10:56 PM

The ultimate source to increase customer retention is ''Salesforce'' for every business. Here are ways to Use Salesforce to Boost Customer Retention:

1). Use Integrations to Collate All Your Customer Data in One Place
2). Take Advantage of Customer Data and Personalize
3). Improved Customer Service
4). Recognize the Reason Why Customers Are Leaving
5). Integrate Salesforce with Your Customer Service Platform
6). Track Customer Interaction
7). Deploy Better Analytics for Better Services

Customer Retention is one of the biggest pillars on which the profit systems of your business enterprise depend. You must be aware of the cost involved in the process of acquiring a new customer than maintaining an existing one.


All times are GMT -5. The time now is 09:17 AM.

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright 2004 - 2018 - Privacy