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Old 9th January 2007, 08:08 AM   #1

Join Date: Jan 2007
Location: Upstate, NY
Posts: 6
Default Gifts To Existing Customers?

I am trying to figure out if it would be logical to send a gift to customers who purchased from us last year. I am heading up our marketing department and we have never done this before. I would like to take care of our existing customers better in hopes they will continue to purchase from us. We have a call center and mass mail catalogs to get new customers, and would love to WOW them in the coming year with customer service. Our customers are school districts, Housing authorities, Private schools, colleges, and apartment buildings. I need some ideas to maybe send a "thank you" gift of somesort. Or if anyone else has experiance with this, share your ideas. Thanks!

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