Originally Posted by gaylerichardson
What is Online Reputation Management?
ORM or Online Reputation Management is nothing but your image and appearance on the Internet. In simple words, ORM is used for improving or reinstating your company’s brand name and credibility.
For instance, if a customer sees negative reviews or comments about a product via Social Media or any other medium, he is likely to change his decision of purchasing it. Your business and sales will be affected in a negative way and so it is vital to monitor your online reputation.