Speaking of KPI for hospitality industry. www.smartKPIs.com
may be a good resource for you. It contains a user friendly library of well-documented performance measures. At the moment it lists over 4700 KPI examples, grouped in 73 functional areas, as well as 83 industries and sub-categories.
KPI examples for the hotel and hospitality are available on this page http://www.smartkpis.com/kpi/industr...accommodation/
They include but not limited to:
# Treatment per guest visit
$ Revenue per available treatment room
# Average booking value
In addition to examples of performance measures, www.smartKPIs.com
also contains a catalog of performance reports that illustrate the use of KPIs in practice.
Examples of such reports for hotels are available on: http://www.smartkpis.com/kpi_example...accommodation/
The website is updated daily with new content, so check it from time to time for additional content.
Please note that while examples of performance measures are useful to inform decisions, each performance measure needs to be selected and customized based on the objectives and priorities of each organisation.