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Old 30th January 2020, 09:05 PM   #1
AngelBiz
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Join Date: May 2010
Location: Detroit, MI
Posts: 1,402
Default How Businesses Need To Adapt To A New, Impatient Consumer In 2020

A new generation of consumers has arrived. Thanks to mobile phones, today’s consumers can instantly have what they want with a few taps and swipes. As a result, they are more impatient and demanding than ever.

This habit of impatience can be clearly felt in many industries. For the 2020 customer, better customer service and customer knowledge will be the distinguishing feature of the competition and the heart of a company’s success.

We’ve identified seven strategic development needs for your business to adapt to consumers in 2020.

Read more - http://www.smallbizviewpoints.com/20...sumer-in-2020/

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