How to Win Friends and Influence People by Dale Carnegie was first published in 1937. It was an overnight sensation, eventually selling 15 million copies. How to Win Friends and Influence People is just as useful today as it was when it was first published, influencing countless business leaders, politicians and millions of ordinary people. Warren Buffett, for example, doesn’t display his diplomas or other educational achievements on his wall in Omaha, Nebraska, but he does proudly show off his completion certificate for the “Dale Carnegie Course in Effective Speaking, Leadership Training, and the Art of Winning Friends and Influencing people”, dated January 23 1952.
“We don’t need to be friends with our coworkers, but we all can get along,” says Anthony Allen Anderson – VP of Sales and Marketing at GSI Exchange, “the key is communication.” It’s often the best way to prevent and resolve conflict before it reaches a manager’s desk. Here are a few tips:
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