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Old 2nd June 2010, 05:50 PM   #1
Small Business Brief
Senior Member

Join Date: Jan 2010
Posts: 534
Default Does the Internet Show the True Colors of Your Business?

What attitude adjustments should you make in your business to influence your employees? The next time you get a customer complaint, online or not, is your reaction, "Oh geez, here we go again?" Or do you think to yourself, "A customer problem! This is my job to fix." The difference in your attitude will translate into a difference in that of your employees, and might turn around how your business is perceived, online and off.

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