Hey all, I hope you're well.
I was hoping you'd be kind enough to give me some feedback on my business idea, what you think I need to consider, and any future advice you feel appropriate.
In essence, I plan to create an e-commerce platform that allows customers to create, and then enquire for, an event package. The site will list suppliers providing furniture, pop-up bars, etc for hire, and also venues, caterers, and other event extras we feel may be appealing to our customers. A customer would create a basket with multiple items and submit an enquiry. We would then mediate between customer and supplier to confirm dates and to liaise over venue viewings and delivery of items, charging each supplier a commission for obtaining the booking, and possibly an admin fee to our customers but that is yet to be decided.
We intend to streamline the process of organising an event, which currently involves tedious amounts of googling and the cumbersome task of keeping on top of email threads and phone calls with multiple suppliers. In addition, event companies are unlikely to touch anyone with budgets under £20,000 as it isn't worth their time. We therefore believe there is a big market out there for our idea, and hope to appeal to the DIY event organisers.
What I believe to be the most important issue at this stage and to see if this idea has any legs, is to settle on a workable process that would satisfy our customers, our suppliers and us.
My initial thoughts were these:
1). Customer lands on site and begins browsing our suppliers, building their package via a basket-esque feature.
2). Customer reviews their package - selecting dates, stating if they want a venue viewing, food tasting, etc, and any other requests - before hitting 'Enquire'.
3). We then receive the enquiry, and relate it to the suppliers.
4). We feed their responses back to our customer, preferably via some kind of email thread on their personal account page in order to keep everything in one place.
5). Once a final package has been confirmed and reserved, we proceed to take payment from customer, passing on what we owe minus commission to suppliers.
Firstly, do you believe that this is a good idea? if you've organised events in the part, do you feel this kind of one-stop-shop would be a welcome tool? And if so, what do you think of my proposed process? How could it be improved?
Any help is much appreciated, and do of course ask away with any questions you may have