Welcome to the Small Business Ideas Forum! We are a community of over 100,000 small business folks with over 163,000 posts for you to browse. We pride ourselves on being the friendliest forum you will find and we'd love to have you as a member of our community. Please take a moment and register for a free account. If you need any help, please contact Chris Logan.

Small Business Ideas Forum

Small Business Ideas Forum

A friendly place to share small business ideas and knowledge, ask questions, find help and encourage others that are involved in the small business industry. Topics include small business marketing, generating revenue and small business computing.

Go Back   Small Business Ideas Forum > Small Business Computing > Website Development
Register Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
Old 30th November 2011, 10:45 AM   #1
tradeshowdesign
Member
 

Join Date: Jul 2010
Posts: 64
Default Website Host To Avoid (iPage)

I have been shopping around for the right website host provider for years. I thought I found a good one until recently. I initially signed up for iPage Web Hosting about a year ago. They seemed like a great deal at about $3/month and a free domain name. Little did I know that this price was just to get you in the door.

The sent me an email about a month ago saying they would auto renew my account for the next year (which I never told them I wanted to do). Once I saw the price ($13.99 for the domain name and $190 for the hosting), I immediately turned off auto renew and decided to take my sites elsewhere at a much lower rate.

Then I got another email a few weeks later telling me my domain name had been renewed at $13.99/year ($10/ year seems standard for most other web hosts). I went on a live chat to clear up the confusion at which point they told me that there was nothing they could do as the domain had already been renewed (even though it was still weeks away from expiring). I argued for a while, at which point they informed me they could give me a refund of the domain renewal fee, but only if they took over ownership of the domain name. I was actually planning on taking this particular domain down so I let them have it, but still really annoying if I ever decide I want to put it up again.

About a week and a half later I found another charge on my credit card. This time for $190! Apparently they had now decided to renew the hosting which they had already confirmed that I canceled. So I went back on iPage's site and started a new live chat to dispute this charge. After wasting more of my time they told me that I had been incorrectly charged but they would have to put a specialist on my case and they would get back to me in the next 24-48 hours.

It's been a little over a day and I'm still waiting to hear back from them. Long story short, they are a pain to deal with and apparently will charge you for renewal even if you turn auto renewal off (Not to mention how overpriced they are after the first year). AVOID IPAGE and their "sister companies" AT ALL COSTS.

There were also other issues I ran into with their "unlimited space". I tried to create a user friendly php web uploader so clients could send me files. iPage informed me that the max file size the would allow on any php uploader is 10 MB. I was hoping for around 500 MB.

I'm going to try out Green Geeks now and see what I think of them. Anyways, hopefully this is helpful to anyone else looking for a cheap and reliable web host.

__________________
www.tradeshowdirect.com
tradeshowdesign is offline   Reply With Quote
Register or log in to remove this ad.
Old 5th February 2012, 03:18 AM   #2
bluerain
Member
 

Join Date: Feb 2012
Location: Vancouver, BC
Posts: 19
Default

Web hosting is one of the industries with some of the worst double talk in advertising around.

The companies that offer "unlimited" anything, whether bandwidth or disk space aren't exactly being honest. For one, there isn't any such thing as "unlimited" space, (if anyone can find me a hard drive with unlimited space though I'll recant my statement), and in the fine print they will outline a number of things you can't use your "unlimited" space for anyway.

The companies make it seem as if you need an enormous amount of space for your site, when it's far from the truth. Most small business sites average 50MB or less.

With the "unlimited" hosts, and most of the budget hosts, you pay for an imaginary amount of space you won't actually use, on an overloaded server. That's how they balance their costs, squishing in too many accounts onto each server. Sites will respond slowly and when too many sites on the server get traffic at once, some sites will experience timeouts.

And to make it worse, at least 30 of those big unlimited hosting companies are all owned by the same mother company, so going from one unlimited host to the next isn't really a move.

bluerain is offline   Reply With Quote
Old 6th February 2012, 09:18 PM   #3
iAmNameLess
Member
 

Join Date: Dec 2011
Location: St. Louis
Posts: 21

Default

iPage is awful. I have gone through about 15 hosts in the last few years. I STILL have an ipage account for small simple websites.

I prefer hostgator, it is far better than most hosting companies out there. If you have clients, get the reseller plans, you won't regret it!

__________________
Affordable Small Business Web Design And SEO
iAmNameLess is offline   Reply With Quote
Old 7th February 2012, 09:10 AM   #4
tradeshowdesign
Member
 

Join Date: Jul 2010
Posts: 64
Default Hostgator

I know a friend who uses Hostgator and they seem to be legit.

__________________
www.tradeshowdirect.com
tradeshowdesign is offline   Reply With Quote
Old 7th February 2012, 03:26 PM   #5
bluerain
Member
 

Join Date: Feb 2012
Location: Vancouver, BC
Posts: 19
Default

The main "problem" company is "Endurance international Group" which owns a LOT of large web hosts, many of which offer the "unlimited" sales pitch. At last count, I believe they had over 30 of the large hosts in their portfolio. They actively acquire hosts and usually change their structure to unlimited on overloaded servers.

this is the last list I saw of their hosts, but I know it's not complete.


AccountSupport
ApolloHosting
BizLand
BlueDomino
DomainHost
Dot5Hosting
Easy CGI
EasyCGI
eHost
EntryHost
FatCow
FreeYellow
******
HostCentric
HostYourSite
HyperMart
IMOutdoorsHosting
Ipower
IPowerWeb
Netfirms
Networkshosting
PowWeb
PureHost
ReadyHosting
Spry
StartLogic
USANetHosting
VirtualAvenue
VPSLink
Webstrikesolutions
Xeran
YourWebHosting
Bluehost
Hostmonster
iPage
JustHost

bluerain is offline   Reply With Quote
Old 7th February 2012, 03:37 PM   #6
tradeshowdesign
Member
 

Join Date: Jul 2010
Posts: 64
Default Host List

I'm glad to see Green Geeks is not on that list. The first question I asked them was if they are associated with iPage, which they told me they are not.

__________________
www.tradeshowdirect.com
tradeshowdesign is offline   Reply With Quote
Old 7th February 2012, 03:55 PM   #7
bluerain
Member
 

Join Date: Feb 2012
Location: Vancouver, BC
Posts: 19
Default

Yeah, to my knowledge they aren't part of the EIG stable (yet). A lot of people had speculated that they were, because their sites looked very similar, but there has been no proof they were acquired.

I don't think staff at any of the companies would say they're affiliated with any of the others though, they remain individual companies, held by EIG, and their policies are dictated by EIG though.

bluerain is offline   Reply With Quote
Old 7th February 2012, 04:01 PM   #8
tradeshowdesign
Member
 

Join Date: Jul 2010
Posts: 64
Default Sister Company

I actually had been talking to Fat Cow and they did tell me they were a "sister company" of iPage, at which point I looked elsewhere.

__________________
www.tradeshowdirect.com
tradeshowdesign is offline   Reply With Quote
Old 7th February 2012, 04:04 PM   #9
bluerain
Member
 

Join Date: Feb 2012
Location: Vancouver, BC
Posts: 19
Default

Quote:
Originally Posted by tradeshowdesign View Post
I actually had been talking to Fat Cow and they did tell me they were a "sister company" of iPage, at which point I looked elsewhere.
Wow, Thats a surprise, and a pleasant one!

In the past before starting my own webhost, I actually had one of the companies support staff start the support by saying the wrong companies name, lol.

bluerain is offline   Reply With Quote
Old 7th February 2012, 04:09 PM   #10
The Diamond Pen
Member
 
The Diamond Pen's Avatar
 

Join Date: Jan 2012
Posts: 46
Default

Wow. I was considering iPage for the same reasons you mentioned. I'm very happy to have chosen Network Solutions instead. ::relief::

__________________
Matt @ The Diamond Pen, Inc.: Custom content and writing services, crafted to exacting standards.
The Diamond Pen is offline   Reply With Quote
Reply   

Bookmarks


Similar Threads
Thread Thread Starter Forum Replies Last Post
Essential Steps-For Creating Your First Superior Website Jaime M. Website Development 4 24th September 2011 02:55 AM
Need Feedback For Our Corporate Website mobius Reviews 6 28th February 2010 08:25 PM
Top Ten Retail Website Design Mistakes You Need to Avoid Small Business Brief Small Business Brief Archives 0 20th February 2010 12:51 AM
Free Website Design With Hosting Under $10/mo vivianrollins Free Links 0 23rd October 2009 11:39 PM
Seeking Advice On Which Website Host To Choose Quasta Website Development 9 3rd September 2009 10:52 AM



Thread Tools

Get Updates
RSS Feeds:
RSS Feed for Website Development RSS for this Category Only: Website Development

RSS Feed for Small Business Ideas Forum RSS for Entire Forum
Forum Rules


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


Small Business Ideas Forum


 
At Your Business - Small Business Directory
Free Business Forms - Prewritten Documents
 
Search Engine Guide
Small business guide to search marketing

 
Small Business Brief
Fetching the Best Small Business Info


Free Links - Free Advertising
Free Guide - Online Directory



Advertise your business here
Contact us for more details!


Semantic Juice
Register now to access free Quick SEO service!


Rocket Lawyer
Sign up for free 7 day trial. Boost your biz!


Buy UPC Codes
Get your products listed online!




All times are GMT -5. The time now is 06:29 AM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright 2004 - 2018 - Privacy