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Old 16th June 2010, 07:47 AM   #1
Tom Young
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Exclamation INTUIT Cc Processing Temporarily Out Of Service

Error message from INNOVATIVE MERCHANT SOLUTIONS - INTUIT - credit card processing Temporarily Out of Service:We are currently performing emergency maintenance which makes this application unavailable for a short time. We do apologize for the inconvenience and ask that you please try again later.

When I called more than 10 hours ago last night I was told that this was because of a power outage earlier in the day.

I verified just a few minutes ago that the entire INTUIT system is down!

Tom

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Old 16th June 2010, 10:21 AM   #2
CandyBar
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Default Intuit down

I called customer support
Earthquake in Southern Cali.
they will be up at 11:45am EST
they have to restart the servers.

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Old 16th June 2010, 03:31 PM   #3
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Thanks for keeping us posted CandyBar

Welcome aboard

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Old 16th June 2010, 03:38 PM   #4
Tom Young
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CNET News reported June 16, 2010 11:49 AM PDT
Intuit's Web sites hit by major outage

It is still down at 3:37 PM CDT. The green screen of death - Intuit's apology for service failure - displays when I attempt to process cc payments.

I wonder what they mean by a short time.

Tom


Last edited by Tom Young; 16th June 2010 at 03:42 PM.
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Old 16th June 2010, 04:04 PM   #5
CandyBar
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I called again, this time the person had no clue as to when it would be up.

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Old 16th June 2010, 04:54 PM   #6
Tom Young
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Here is the latest from Intuit:

Sorry! This Intuit service is currently unavailable.
We apologize to customers who are unable to connect to a number of Intuit websites that are currently unavailable. Our first priority is to restore these websites and give customers full and complete access to our sites and their data as soon as possible. We are also investigating the cause of the problem and taking measures to prevent a recurrence.
We appreciate our customers' patience and will provide more information as it becomes available.
Get real-time information and updates on Twitter and via the Intuit Small Business Blog.

Tom

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Old 16th June 2010, 10:20 PM   #7
Tom Young
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It had nothing to do with an earthquake.

Intuit Service Update - 2

Tom

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Old 16th June 2010, 10:40 PM   #8
Tom Young
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I am now able to process credit card payments again.

Tom

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