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Old 8th April 2015, 08:19 AM   #11
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Join Date: Sep 2014
Posts: 207

Originally Posted by rr151 View Post

I also found this quote by Mahatma Gandhi that I thought of sharing...RR

A customer is the most important visitor, on our premises.

He is not dependent on us.

We are dependent on him.

He is not an interruption on work.

He is the purpose of it.

He is not an outsider to our business.

He is part of it.

We are not doing him a favor by serving himÖ

He is doing us a favor by giving us the opportunity to do it.
You know, like they say "A talented person is talented in everything".
It seems like Ghandhi would have had a great career in management if he wanted to.
Unfortunately, nowadays, a lot of companies have completely forgotten that the purpose of their existence and prosperity is customers.
They are acting like they condescend to pay some attention to ordinary people who don't look like milliioners.
I think company should treat each costumer equally good and respectfully.

Сoncerning your question, I agree with oldbuddy.
To my mind, it should be more specific and definite.

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