Great article! I love Kim's perspectives on this issue.
IMO, trying to build a site first and tack on usability later when time/budget permits is like building a house without any electrical wiring, expecting to be able come back later and add that bit on without too much trauma. (And then wondering why none of the lights or outlets work in the meantime.)
Diane Aull - NineYards.com
: Helping Businesses Do Business Online
Whether you think you can, or that you can't, you are usually right.